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Sustainability

FFB 3rd Party Supplier Compliance

Together with Ata Marie, we worked to develop a detailed implementation plan to implement our NDPE policies to create the necessary conditions to transform our supply chain to one that is fully traceable and compliant to our sourcing policies. 

Our traceability process begins with screening our existing and potential suppliers. This initial screening involves mapping and data collection, which will allow us to identify our supplier’s gaps and allow us to focus on ways we can assist them to improve and determine the appropriate assistance we could provide them. We recognize that small farmers require more assistance than others and we prioritize them in our supplier programs.

We describe the mechanisms for our traceability and compliance process in the following procedures:

A. MAPPING & TRACEABILITY of our FFB under SOP Third Party Supplier Registration

This process involves not just registering all our suppliers information and location, it also involves mapping key landscapes where our external suppliers operate and because of our Landscape Protection Plan commitment with &Green (LPP) we identify key areas which need protection.

The key tools in this are spatial analysis and also site visits, to ground truth and verify the key areas that are the subject of our LPP. Methods of engagement used to register suppliers include site visits to individual suppliers, who are Independent Plantation Companies, Suppliers Cooperatives/Saprodi and Agents, as well as group meetings. In the supplier registration, we collect and assess data of our suppliers to determine their compliance level and risk levels.

The data we collect relate to the following information :

During such meetings we will also conduct awareness on our compliance requirements and share best practices with the farmers.

B. SOP External FFB Reception

At our mills we ensure all the FFB we receive are identified by source and we take additional efforts when it comes from external suppliers. This  is important to ensure traceability of FFB and determine the source of FFB from third-party suppliers complies with our NDPE policy. Our process involves the following method :

  1. Supplier Eligibility Verification
  2. FFB Transport Truck Registration
  3. Verification of FFB Identity
  4. Truck Load Inspection
  5. FFB Truck Load Weighing
  6. Grading Process
  7. FFB Truck Empty Weighing
  8. Final Inspection of FFB Trucks
  9. Re-conciliation of External FFB Reception Data

At our mills, our employees use a proprietary computer software system to record, authenticate and verify the process above. Any FFB supply not meeting the said above requirement will not be accepted at our mills.

C. SOP Third Party Supplier Compliance Roadmap 

Our external suppliers compliance will be processed through a specific Program that will begin with socialization and training of our FFB suppliers with our NDPE policy. The process involves the signing of a Code of Conduct declaration, Self-Assessment training, compliance evaluation, polygon mapping, corrective action identification, corrective action scheduling, reporting of compliance test results, verification of corrective action results, and supplier compliance status declaration.

Each supplier, depending on their level of compliance will be monitored through a proprietary software tool. The said tool is a database application provided to manage the activities of third-party supplier compliance roadmap program containing features including storing MRV C&I (Monitoring, Verification and Reporting Criteria & Indicators), drafting socialization schedule, creating and storing socialization Minutes, due diligence, verification, monitoring and reporting related to the requirements of MRV C&I DSNG policy applied to third party suppliers.

We regularly review the compliance levels of our external suppliers and we have specific criteria to determine if they should be suspended or excluded.

Below are the criteria and the relevant actions taken for non compliance to our NDPE or sourcing policies.

However we provide our suppliers with a reasonable amount of time to make the necessary improvements to comply with our policies. As provided in SOP-AGR-094-R00: Third Party Suppliers’ Compliance Roadmap, we allow the following time frame for suppliers to make improvements to comply:

a) IPC suppliers: 3 – 6 months

b) SAPR/ECOOP: 6 – 12 months

c) AGENT: 6 – 18 months

Any supplier that does not provide a reasonable justification for not complying shall be suspended from supplying and will not be given any extension on the said timeline.

Amongst others, the database application will track the following indicators for compliance :

Remarks:

IPC : A non-DSNG company-owned plantation that supplies FFB to a DSNG Mill.

SAPR (Sarana Produksi Pertanian/SAPRODI) : SAPR is a smallholder scheme. A partnership agreement is made between a DSNG plantation company and a community cooperative wherein DSNG provide a Limited Agricultural Production Facility Loan in various forms. DSNG buys all FFB produced from the cooperative for 1 planting cycle. The SAPRODI loan is deducted from FFB sales payments in instalments until the loan is paid off.

ECOOP (External Cooperative) : An independent smallholder cooperative that supplies FFB to DSNG mills. “Independent” here refers to absence of any DSNG support. Agent: An independent trader purchasing FFB from smallholders and selling to DSNG mills.

D. SOP MRV for Third Party Supplier

Our suppliers are subject to our Monitoring, Review and Verification (MRV) process. This process involves MRV Audits of third-party suppliers that are already registered as compliant suppliers and committed to NDPE policies. Audits are carried out periodically by our team or at any time to monitor supplier compliance if there is an alert from our compliance process or perhaps from an external source received from our grievance process.

These procedures covers several methods : MRV Audit planning, MRV Audit implementation, corrective action identification, corrective action scheduling, reporting of MRV Audit results, identification of breach rates and penalty recommendations, penalty determination, verification of corrective action outcomes, and supplier compliance status declarations. Additionally, we also rely on information from our grievance process which is open to all our stakeholders.

These 4 SOPs are interconnected as illustrated in the following chart :

Our NDPE Implementation Progress

Aligned with our Roadmap for compliance, DSNG has conducted socialization on the company’s NDPE, sourcing policies and legality requirements to its external suppliers, who are made up of Agents, Independent Plantation Companies and Farmers cooperatives(SAPRODI &ECOOP). The company does not purchase any palm oil directly from smallholder farmers. Please refer to our NDPE Implementation Roadmap here

For more details please see our latest NDPE Progress Report

Executive Summary NDPE Progress Report 2022.

Full Report NDPE Progress Report 2022.

Full Report NDPE Progress Report 2023.