Product Responsibility

The Company prioritizes the quality of our products and services provided to consumers. For DSN, customers are partners in business development in the future. Therefore, various policies and SOPs have been developed and implemented to maintain the quality of our products and services to produce premium products with high quality for our customers

We are committed to implement a quality management system in all of our business units and to ensure the best quality products and services delivery equally to all of our customers, including meeting product standard certification according to the buyer’s destination country.

The company provides a channel for customers to submit complaints related to products or services provided through an external complaint channel, which can be accessed through https://grievance.dsn.co.id/.